Terms & Conditions

Welcome to Thailand Days Out! Please read the following terms and conditions carefully. By using our services, you agree to be bound by these terms, ensuring a smooth and enjoyable experience.

Important Aspects of Using Thailand Days Out

As a travel company with a personal touch, we strive to offer unique and memorable experiences. Here are a few key aspects to keep in mind while using our services:

  • Booking Confirmation: Ensure you receive and review your booking confirmation promptly. This will outline all the details of your tour, including timings, locations, and contact information.
  • Flexibility: While we aim to adhere to the itinerary, Thailand Days Out reserves the right to alter tour routes or activities due to unforeseen circumstances like weather conditions or local events.
  • Respect Local Customs: We encourage all our customers to respect local customs and traditions during tours to ensure a culturally sensitive and enjoyable experience for everyone.

Liability Limitations

At Thailand Days Out, we are committed to providing safe and enjoyable tours. However, it's essential to understand the limitations of our liability:

  • Personal Safety: Thailand Days Out is not liable for personal injuries or loss of property incurred during our tours, except where caused by our direct negligence.
  • Third-Party Services: We often partner with third-party service providers, such as transportation companies or activity organizers. Thailand Days Out is not responsible for the acts or omissions of these third parties.
  • Force Majeure: We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, political unrest, or health epidemics.

Cancellations and Modifications

We understand that plans can change. Here’s our policy regarding cancellations and modifications:

  • Cancellation Policy: Cancellations made more than one week before the tour start date are eligible for a full refund. Cancellations within one week may incur a cancellation fee.
  • Modification Requests: We will do our best to accommodate modification requests, subject to availability and any additional costs incurred.
  • How to Cancel or Modify: Please contact our customer support team via email or phone to initiate a cancellation or modification. Be sure to have your booking reference number ready.

Data Privacy

Your privacy is of utmost importance to us. Here’s how we handle your data:

  • Data Collection: We collect personal data necessary to process your bookings and provide customer support.
  • Data Usage: Your data is used to communicate with you regarding your bookings, send important updates, and improve our services.
  • Data Protection: We employ industry-standard security measures to protect your data from unauthorized access.
  • Data Sharing: We do not share your personal data with third parties unless required to fulfill your booking or comply with legal obligations.
  • Your Rights: You have the right to access, correct, or delete your personal data. Please contact our privacy officer for assistance.

Need More Information?

If you have any questions or require further clarification, please do not hesitate to reach out. We are here to help make your experience with Thailand Days Out exceptional!